What should I do if I suspect someone has access to my Vesseo account?

If you think your Vesseo account might have been accessed by someone else, follow these steps immediately:

1. Change your PIN immediately
   • Go to your profile → Privacy & Security → Disable PIN, then activate it again to set up a new PIN.
2. Secure your email account
   • Change your email password right away.
   • Enable two-factor authentication (2FA) on your email if available.
3. Check your account for suspicious activity
   • Review recent transactions carefully.
   • Report any unrecognized or unauthorized transactions immediately.
4. Do not share sensitive information
   • Never give your PIN, backup phrase, or email password to anyone.
   • Vesseo will never ask you for this information or request you to download apps outside the official platform.
5. Contact our Official Support Team
   • If you notice anything suspicious or need help securing your account, submit a support ticket here.

Disclaimer: Vesseo takes security seriously. We will never request confidential information through unofficial channels. Following these steps helps protect your account and funds.