Transactions on Vesseo are instant and final. Once you send funds to another account, the transfer cannot be canceled, reversed, or modified.
Please always double-check the recipient details and the transaction amount before confirming any payment.
What happens if I send funds by mistake?
If you send funds to the wrong account, you will need to contact the recipient directly to request a resolution.
Our Support Team can answer questions and guide you, but we cannot reverse or refund transactions on your behalf.
Need more help?
If you have additional questions, you can reach out to our Support Team by creating a support ticket here. Please remember that transaction reversals or refunds are not possible.
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