How long do swaps take?
Most swaps are completed within a few minutes. However, network congestion on TRON or Stellar can sometimes cause brief delays.
What happens if I enter the wrong TRON address when sending funds?
Unfortunately, funds sent to an incorrect TRON address cannot be recovered. Always verify the destination address carefully before confirming a transaction.
My transaction is delayed. What should I do?
Most transactions settle within a few minutes, though blockchain confirmations can occasionally take longer depending on network conditions.
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For incoming funds: Check the TRON transaction hash to confirm that your USDT was sent.
If the transaction is confirmed but the funds haven’t arrived in Vesseo yet, contact the support team of the platform or exchange you sent the funds from and share the TRON transaction hash with them — this will help them investigate faster. - For outgoing funds: Check your transaction status in the Vesseo app.
If the transaction seems stuck or is taking longer than usual, please reach out to the Vesseo Support team by creating a ticket here so our team can assist you.
Want more details on USDT in Vesseo? Explore these guides:
To learn more about the feature, visit “What are USDT Deposits & Withdrawals in Vesseo?”
To learn how to deposit, visit “How do I deposit USDT to Vesseo?”
To learn how to withdraw, visit “How do I withdraw USDT from Vesseo?”
For fees, limits, and supported networks, see “USDT Deposits & Withdrawals: Fees & Limits”
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