When using Vesseo, you may receive emails or SMS codes at different times:
Verification email or SMS code: Sent each time you log in, to confirm your identity.
Confirmation email: Sent the first time you link your email to your Vesseo account.
If you haven’t received one of these, please try the following:
Check your spam or junk folder: Sometimes our messages are filtered there.
Search for “Vesseo”: Use your email’s search bar to locate the message.
Check your phone connection (for SMS codes): Make sure your mobile signal is stable and SMS messages are enabled.
Resend the code or email: Try again from the app to generate a new one.
If you still haven’t received the email or SMS, reach out to our Support Team by creating a support ticket here.
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