Beatriz
Activity overview
Latest activity by Beatriz
-
Beatriz created an article,
How to pay with PIX using Vesseo in Brazil?
If you're in Brazil, you can use PIX to pay in BRL and top up your Vesseo account. It's fast, secure, and fully digital. What is PIX? PIX is Brazil’s official instant payment system, created by t...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
I can't log into my Vesseo account
If you're having trouble logging into your account, follow the steps below to rule out any technical issues. These actions usually solve most access problems. Troubleshooting steps: Close the Vess...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
Memo FAQs
A memo is a short reference code used by some platforms to route your transaction correctly when multiple users share the same wallet address (like exchanges or custodial wallets). Depending on whe...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
I haven’t received my gift card yet. Who do I contact about this?
If you haven't received your gift card, please contact Bidali support. You can email them at support@bidali.com or through their contact form here. Provide the following information: Email used to...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
How can I buy a gift card?
You can use both XLM or USDC to purchase your gift card. To purchase a gift card with Stellar USDC: In your Home Screen, click on "Sell USDC". Select "Gift Card". Tap on "Next". You will show the ...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
I need help! How do I contact you?
Our support team is available to assist you from Monday to Friday, between 06:00 and 16:00 hours (Central Time). You can reach out to our Support Team by creating a support ticket here. We will be ...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
I’ve logged out / deleted and reinstalled the app! How do I log back into my account?
Since Vesseo accounts do not rely on passwords, each time you log out or reinstall the app, you will need to log back into your account. To do this, follow these steps: Open the Vesseo app. Enter ...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
I haven’t received my confirmation email
Once you register your email with us for the first time, you will receive a confirmation email. If you don’t see our email in your inbox, please check the following: Check the spam folder: Look f...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
I added funds but have not received them yet. How long does it take?
If you have sent funds to your Vesseo account and have not received them, please, help us by reviewing the type of transaction you’ve made and how long would it take for you to see the funds here, ...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Beatriz created an article,
Help! I sent USDC to the wrong account. Can I reverse it?
Transactions on Vesseo are instant and final. If you send USDC to another account by mistake, it cannot be canceled, reversed, or changed. Please make sure to double-check every transaction that yo...
- Beatriz
- Updated
- 1 follower
- 0 comments
- 0 votes