Memo FAQs

A memo is a short reference code used by some platforms to route your transaction correctly when multiple users share the same wallet address (like exchanges or custodial wallets).

Depending on where you're sending or receiving funds, you may or may not need to include a memo. Here’s how it works:

Transferring funds to Vesseo

You don’t need a memo to receive crypto in your Vesseo wallet.
Just enter your Vesseo wallet address when sending funds from another platform.

Heads up: Even though Vesseo doesn’t require a memo, the sending platform might ask for one anyway. Always check their instructions, some require a value in the memo field, even if the recipient doesn't use it.

Please double-check that you're sending the funds to the correct Vesseo wallet address.

Transferring funds from Vesseo

Some platforms do require a memo when receiving crypto to correctly credit your account.

Important: Always confirm with the receiving platform whether a memo is needed.
If you skip a required memo, your funds may be lost and unrecoverable.

Forgot to include the memo?

If you forgot to include a memo when sending to a platform that requires one:

• Contact the support team here of the receiving platform immediately
• Share your transaction hash and any relevant info (e.g. screenshots)

Each platform has different policies, acting quickly improves your chances of recovering the funds.